#TeamWP: Intern Edition – Meet Mimy!

Mimy Mersha is a Summer Intern with the Customer Care Team. Mimy’s responsibilities include organizing our customer interview and survey data, analyzing the user experience, and providing product feedback based on those findings. She was born in Addis Ababa, Ethiopia and raised in Seattle, WA. She is currently a Finance Major at Boston College’s Carroll School of Management.

Read about Mimy’s journey to discovering her career path and her internship with Whitepages.


At Boston College, I provide free consulting services to start-ups through Consult Your Community, as well as work to empower women through the club Women in Business. Though almost everything I currently am involved in relates to Business, the path to Business School was a complete accident. As a tired and nervous senior in high school, I did not read all fifteen of my college applications as closely as I should have, and this is how I accidentally became a Pre-law Finance Major. At the time, I did not know what I wanted to do, so I took this as a sign and decided not to change my major or my post-graduate path.

Right after high school, I joined Microsoft as a Finance Intern on the Americas Team. (At this point I did not even really know what Finance was, but I knew I wanted to learn.) I stepped onto their campus optimistic, but also anxious. My tasks included compiling client bank information, and creating Excel and PowerPoint slides. When I had some moments of free time I scheduled meetings with employees in different departments, strengthening my networking skills and learning more about the company. I grew tremendously at Microsoft, but I didn’t feel like I was really helping the organization overall. It made me feel as if Business might have been the wrong career path for me. I was so excited that I had gotten an internship, that I did not consider what I wanted out of the experience, and if that specific finance internship would meet those needs.

After a year of business school, I felt I was prepared to try another internship. This time I wanted a great internship opportunity that would get me excited about my future. I chose Whitepages partly because it is a smaller company and they would need every member of their team to do a significant amount of work, including their interns. It is very important to me that I am of use to the company that I intern with. I also chose Whitepages because I love the energy of the company! I enjoy that there is a great emphasis on collaboration. Everyone seemed to be passionate about the work that they were doing and wanted to partner with others to make the best product for the customer. This was the type of company that I dreamed of interning for!

While working at Whitepages this summer, I have found that all my previously held beliefs about the company are true. There were moments during my internship where I felt like I had failed, but in these moments I was supported by many co-workers who were eager to help. It has been a pleasure to see employees who are incredibly invested in the success of the company, not just because it is their job, but because they genuinely feel attached to Whitepages, and as a result, they are willing to go above and beyond to ensure the company does well. My extraordinary co-workers have taught me a lot about work ethic and consistency, as well as a lesson in not taking myself too seriously.

Whitepages has been a great place to grow! I hope to see this company continue to succeed!


Mimy (far right) with some of our awesome 2017 Summer Interns!


Are you interested in joining Whitepages and becoming a member of our world-class team? View our job openings here!

What Does It Mean to Intern at Whitepages?

Alison Haugh

There was a time that we looked forward to the summer, because we knew that it meant endless hours of running around outside with all the neighborhood kids. But 2016 was different as I found myself looking forward to summer for a much different reason: I had landed myself an internship. After handing out endless resumes, attending career fairs, and few technical interviews, I was about to begin my summer as an intern at Whitepages.

Being an intern at Whitepages does not mean running to get coffee for the whole team every morning and working on meaningless projects with little outcome. It means taking group coffee breaks and interns’ ownership of a project to bring all the way from the whiteboard to production. Over the past couple of months (has it already been that long??), I and the other interns have had the chance to learn the inner workings of a business that earned $70 million in revenue last year, contribute some of our best work to impact the experience of millions of users every day, and become part of a great team. At Whitepages, interns also become part of the whole company. From being included in daily standup meetings to being invited to join the company’s softball and bowling teams, we are given really great ways to get involved.

At the start of our internships, we were each assigned a mentor from our team as well as a “buddy” from a team other than our own. We collaborated with our mentors and the rest of our teams to complete projects throughout the duration of the internship. Our mentors also helped us to outline a set of goals that we wanted to accomplish over the summer. These goals ranged from completing our assigned project to developing professional skills such as networking with people in many different positions within the company. Our “buddies” were there for really anything else we needed and to answer questions about anything.

The projects we were assigned gave us the chance to apply the knowledge that we have been studying in school while also developing many more skills, like how to build a relationship with a team, refine communication skills, how to pay attention to detail, and how to deal with problems/bugs that you create – which are going to happen.

Of course, after all this work, we earned some play. Our amazing university recruiter planned some really great events that have given the interns, mentors, and buddies a chance to hang out and get to know each other outside of the office.  My favorite event this summer was playing Whirlyball, a game that combines basketball and bumper cars. We got some friendly competition going among the teams, and most games ended in a lot of laughter.

All in all, Whitepages is a company where employees get to contribute real work that has a big impact. It’s also a company where you can say “hi” to the CEO daily, intern with other brilliant students from top ten universities, and be inspired by each and every employee’s drive to help the company become the best that it can be.

Are you interested in joining Whitepages and becoming a member of our world-class team? View our job openings here!

This piece was written by our engineering intern, Alison Haugh, who works on the Search Experience team. Alison is currently studying informatics at the University of Washington.