“Stop Calling Me!” Get on the National Do Not Call Registry ASAP


Ever gotten a call from a telemarketer? We’ve all been there and we can all agree that it’s SUPER annoying. There are a few nifty steps you can take to avoid sales calls, but we’ll start with getting your number on the National Do Not Call Registry (DNC). It’s a list that you can get your landline and mobile on, and it’s monitored by the government (more specifically the FTC).

Where do I sign up?

Because we believe you should have complete control over your phone, we make the Do No Call Registry accessible from your Whitepages account. If you already have a Whitepages account, then you can sign up by clicking “Do Not Call” in the left sidebar, as seen in the image below. From there you click the link, and get taken to the DNC’s registry page.

DNC Sidebar

Then follow these three steps:

  1. Enter up to three phone numbers and your email address. Click Submit.
  2. Check for errors. Click Register.
  3. Check your email for a message from Register@donotcall.gov. Open the email and click on the link within 72 hours to complete your registration.

Please note: Your phone number will show up on the DNC registry within 24 hours, but it may take up to 31 days for you to stop getting telemarketing calls.

What to do if you’re still getting calls

Getting your number on the DNC means that you should stop getting calls from telemarketers. It doesn’t apply to political calls, charitable calls, debt collection calls, informational calls and telephone survey calls.

If you’ve been registered with the DNC for more than 31 days and get a sales call or a robocall (a call that end up being recorded messages), then you should file a complaint. The FTC lets you easily submit violations on their website. Here are a few points that are mandatory for you to file a complaint:

  • Save the date and time the calls occurred
  • Record the phone number it came from
  • Write down the name of the business that called and whether or not it was a robocall

Will I see results?

A lot of the big reputable businesses have learned their lesson – with a fine of up to $16,000 per call, it’s no wonder. Unfortunately, there are a lot of shady companies that use robocalls to get a hold of you that violate the DNC. With how easy it is for the company to spoof their telephone number, it can be very tough for the FTC to track down the perpetrator. This means that you have to take matter into your own hands. When you get a telemarketing call from a robocaller on your mobile phone, we recommend hanging up on the call (don’t press any buttons even if they say doing so will get you off of their list) and downloading Whitepages Caller ID.

Whitepages Caller ID gives you spam alerts on incoming calls, so you can decide if the call is worth answering. It also lets you block them so you never have to deal with them again. Don’t just take our word for it—download it free in the Google Play Store!


Caller ID Gets a Mobile Makeover


By this time, you’ve probably heard us talk about something called “Caller ID.” For those of you that haven’t, Caller ID is Whitepages’ very own Android app that identifies unknown calls, gives those calls a spam ranking and easily allows for call blocking. We are so excited about our app that we decided to dig deeper and found some pretty fun statistics (Did you know that 10 million phone numbers have been flagged as scams, telemarketers and debt collectors to date!?).



Take a look at our Caller ID infographic below to see just how many of those flagged calls were scams (and more!):


T-Mobile Galaxy S6 With Name ID Is an iPhone Killer


I’ve been in mobile since before text messaging was a thing. I’ve used pretty much every device out there. Overall, I’m pretty jaded—the major device platforms all do pretty much the same things and the only real differences are in the details. These days I’m a pretty dedicated Apple guy. I’m not a fanboy by any means, but I do have an iPhone, an iPad, a MacBook Pro and an Apple TV at home. I use lots of other devices and carry an Android phone with me for my work. I’ve tried switching my primary personal phone to Android a number of times, but the Apple ecosystem just can’t be matched by Android. Until now.

My team at Whitepages has been working with T-Mobile to deliver an entirely new generation of the Name ID service that’s powered by our applications and data. All new Android phones from T-Mobile will come with this service baked right into the phone itself. It’s not a preloaded app, but a service that is plugged into the native phone, call history and address book of your device.

So, what’s different this time? What’s different is phone numbers just go away. You might say they already have, but that’s really only true for the contacts you’ve stored in your address book. Depending on who you are, anywhere from 20 to 60 percent of the calls you receive are from people who are not in your address book and show up as a 10-digit number. If you’re at all like me you probably don’t answer those calls and just send them to voicemail. If you happen to use your phone as your primary work phone like a real estate agent or residential contractor, then most of your calls might also look like this.

I recently had a very real experience with all this. I’m getting my house ready to put on the market and need to engage a small army of contractors to do all the things that will make my house sell quickly. I’ve been calling contractors, handymen, painters, landscapers, carpet cleaners, floor refinishers, inspectors, mortgage brokers and real estate agents. None of these people are in my iPhone’s address book. As a result, I soon had a call history full of phone numbers I couldn’t recognize.

So I picked up the Samsung Galaxy S6 I’ve been using for work to start making these calls, and all of a sudden my life changed. Every call I made showed a name and complete contact info, right as I made the call. Instead of a bunch of 10-digit numbers, my call history had the names of each of the contractors I was calling. Because of Name ID, I have finally found something that makes me want to replace my iPhone. I’m sticking with my GS6 and Name ID.

It’s rather amazing that the smartphones we use today really haven’t done much to evolve the actual process of making and receiving calls. T-Mobile’s Name ID service raises the bar of the call experience, which is the reason you’re carrying your device around in the first place. It’s available on all of the new phones that T-Mobile is launching, starting with the Samsung Galaxy S6, S6 Edge and HTC One M9. All three new phones offer Name ID in the native phone experience, which means that you don’t have to bother with the extra step of downloading it in the Google Play Store.

Want to learn more about Name ID? Check out my last blog post for a quick summary and get ready to say goodbye to your iPhone. And don’t miss our exclusive sweepstakes. Whitepages is giving away a free Samsung Galaxy S6 to celebrate Name ID. Enter to win now!


The Best Resources for Caller ID and Phone Look Up


We all get calls from unknown numbers and there’s no crime in saying that it’s frustrating. The usual questions start to fly: Should I answer? Should I ignore it? Is it spam? Or is it someone I actually know? Luckily there are lots of resources on the Web for caller ID and phone number lookups, but knowing which ones are the best is not so straightforward.
At Whitepages, we have over 600M phone numbers and coverage for more than 98% of U.S. addresses available for free lookups. So to help you out, we’re rounding up the best of our resources to help you figure out who called or texted. 

Looking up a Landline or Business Number

On Whitepages.com, 411.com and the Whitepages mobile app, you can do free reverse-phone lookups of residential landlines and businesses. The Whitepages directory has over 600M phone numbers and 18M business listings, making us a smart bet for finding what you’re looking for.


The Whitepages app is available for iPhones and Android users. You can perform the same reverse-phone lookups for Whitepages.com here in our app.

Looking up a Possible Spam or Scam Caller

Whitepages Caller ID is the best mobile app for identifying spam callers. Using Whitepages’ phone reputation service, which has identified over 10M suspicious numbers, Caller ID will tell you if a phone number is from a spammer, scammer or telemarketer. Caller ID will also show you comments left by users who’ll give you more context on spam numbers. Plus, it’s free for Android users!



Looking up a Mobile Number

You’ve probably realized by now that’s it’s a little harder to track down mobile numbers, but we’ve got a couple options that will get you the info you need.

  • The Whitepages App offers a premium phone search that allows you to look up any of the unknown cellphone numbers from our database of over 250M mobile numbers for a small fee.
  • Whitepages Caller ID identifies mobile numbers for everyone in our user base of over 10M individuals. Get the free download to start recognizing more unknown mobile numbers.

Whitepages-Icon Caller-ID-Icon

Do you have any other handy tips for looking up unknown numbers? Leave us a comment and tell us about it!

5 Things to Look for in a Caller ID App


Nobody wants hundreds of apps clogging up their smartphone. Many people limit the number of apps they have on their phones for a variety of reasons, while others are quick to test a cool new app out immediately, but will soon delete it if it isn’t worth keeping around. But no matter how you find and organize the apps you use, knowing what to look for in a high-quality mobile app definitely makes the process easier. When it comes to a caller ID app, the kind of versatile tool that you’ll use on a daily basis, it’s even more important to make sure you’re picking the right one.


Here are five things to look for in a mobile caller ID app:

  1. Awesome data sources: The most immediate advantage offered by a caller ID app is how it identifies incoming calls and text messages. You’ll quickly go from wondering whether it’s worth taking a call to knowing immediately if you want to answer, ignore or even block future calls from the number. Because you’ll be making big decisions based on what your app tells you, it’s crucial that the data used by the app is accurate and up to date. Whitepages Caller ID leverages a reliable, consistently updated database to provide you the best info possible.
  1. ID for both text and calls: Considering the rise of texting as a practical and easy alternative to phone calls, it makes sense that many people want to identify not only voice calls but text messages as well. A caller ID app that doesn’t provide this service means limited effectiveness and a lot of time spent trying to figure out who is texting you and why. Whitepages Caller ID delivers info on incoming calls and texts, giving you complete coverage on both methods of communication.
  1. Detect and avoid spam: Why go through the process of determining if an incoming call is spam when the right app can do it for you? Whitepages Caller ID not only identifies the person or company trying to call your phone, it also lets you know if that person has been reported in the past as a telemarketer, scammer or annoying caller. With that initial information, you can choose to ignore those calls and avoid what could be a costly phone call.
  1. Block unwanted callers: Having more control over your calls means you should also get to choose which calls you receive. Finding a caller ID app that gives you that capability will brighten up you day because it stops unwanted calls from interrupting you. Whitepages Caller lets you block any phone number—spam or not. So whether you want to block that telemarketer, or don’t ever want to take a call from your exe again, Whitepages Caller ID has you covered.
  1. Customization and ease of use: A smart caller ID app allows users to change settings and make decisions that create a personalized and more individually effective program. With the Whitepages Caller ID app, you can customize how your caller identity shows up when calling other app users. It helps them recognize that it’s you and gets more of your calls answered. A lot of that is due to a simple integration with Facebook or LinkedIn. When you connect Whitepages Caller ID to one of your social profiles, you automatically get your name and photo updated on your caller identity.

Need to see more? Check out some of our other cool features like location and photo sharing by watching our video.