Seven Tips to Avoid Call Scams

I shoulda left my phone at home ’cause this is a disaster.

Callin’ like a collector. Sorry, I cannot answer.

LadyGaga, Bey, and Whitepages. One of these is unlike the other… or so you may think. But Whitepages is hip, we’ve got the 411, and we don’t want you getting tied up with needless phone calls, no matter how dope their ID is. How, you may ask? 

We fight the bad guys. In our world, that’s scammers and spammers. According to the FTC, “every year, thousands of people lose money to telephone scams – from a few dollars to their life savings.” So, while we’re fighting the good fight (not all heroes wear capes), feel free to use these tips to reduce unnecessary stress. 

  • Hang up immediately. If you get a call asking for payment, hang up. No one from a federal government agency will call you for money, even the IRS. The same goes for anyone who says you just won a sweepstakes. Trust me, you’re not that lucky. 
  • Don’t call a suspicious number back. Many scammers will use a number that looks like it’s from the US. Spoiler: it’s not. This tactic is called spoofing and it’s just about as gross as it sounds. If you speak with these “spoofers,” they can issue charges to the tune of your wallet. You won’t know it’s happening and the charges add up very quickly (the FCC broke down this scam for you).  If it is important, the caller will leave a voicemail. If they don’t, you’re justified in not answering their call in the first place. Mischief – managed.
  • Never provide your credit card number or specific personal identification. Information like your social security number and credit card number should never be given to a caller, even if you are familiar with the business or charity they claim to be from. Noted scams include calls that pretend to be from energy companies, Microsoft technical support, or charities. Good rule of thumb: only when you call THEM should you give them your information.
  • Do not pay money up front. You just won a subscription to the jelly of the month club, what are you going to do next??! Well, first I need to pay this company for the sweet prize that I won… NO. Any legitimate offers should not require an upfront payment.
  • Report suspicious numbers to help others avoid threats. Misery loves company so share your experience with others! Whitepages offers consumers the ability to report spam phone numbers through Whitepages ID as well as at
  • Never publicly post your mobile phone number online. Just because the candy’s free doesn’t mean you should take it. Don’t put your number online if it’s not necessary. Facebook, Craigslist, LinkedIn etc, all offer an area for you to include your phone number. If you build it, they will come. If you document it, they will call. 
  • Get Phone Scam Protection from Your Carrier or App Store. Whitepages has helped detect over one billion suspicious calls since kicking off our Reputation Services team. If you have the Whitepages ID app, you can be alerted to these calls if they ever come a-knockin’.  

shutterstock_126762269Now that you have the legwork taken care of, treat yo’self and know that any money you spend will be through your choice, and your choice alone.*

*Whitepages cannot be held responsible for any frivolous spending caused by the elation of being free from scammers.

by Office Admin

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