Google vs. Bing And The Semantic Web

Jason Milstead —  June 17, 2010 — 2 Comments

The Semantic Web was first coined by Tim Berners-Lee in 1999 as the way the Web will transform from being a collection of individual documents (HTML pages) into a universal medium for the exchange of data.  An information world where machines “become capable of analyzing all of the information on the Web – the content, links and transactions between people and computers” to improve our daily lives.

Moving the semantic web

That was over 11 years ago and the fact is that we haven’t moved very far (yet).  Regardless of whether or not you use Google, Bing or another popular search engine, you still likely spend a great deal of time following basic links between websites searching for information, and rarely access specific information in a single interface sourced from multiple locations.

Desktop applications offer direct access to music, photos, documents and other structured content in silos; however, it will be a collection of rich internet applications in the future that allow all of this information to flow together.  This is the promise of Web 3.0 which will first require all publishers of the Web to ensure their content can be universally accessed in a structured and freely open way.

As the new web browser wars heat up (IE, Firefox, Safari, Chrome), a wave of innovation will occur that transforms our most popular web sites into immersive experiences housed within powerful browsers.   The future of web search and browsing will more closely resemble mobile applications of tomorrow than search engines of today.

These browsers will know where you are, where you have been and likely where you are going – both physically and virtually – to make your current web experience more personal and connected.

Searches on Bing result in lower bounce rates than searches on Google.

The key to making this happen is that the content across the web will start to include valuable metadata descriptors such as location, author, date, type, subject, person, place, product, … to weave together a smarter, and more tailored web browsing experience based on standard semantic formats. (See OpenGraph and RDFa formats)

Another benefit of using a semantic format is the growing attention that search engines like Google, Bing and Facebook (social engine) are paying to this structured data.  It remains to be seen how each of these major sites will leverage semantic data.  Bing is seeing success against Google by providing richer content directly within their results, like movie times, flight schedules, social links, videos and image galleries.

Just yesterday, comScore reported that Bing’s share of U.S. searches grew by 50% over the past year and many sites are reporting that visitors referred from Bing are more active and have lower bounce rates than Google visitors.  We are seeing similar trends on WhitePages.com.  Here is a breakdown of key visitor metrics from Google and Bing organic referrals:

Google and Bing referral metrics

The bounce rate of Google referrals are nearly 3x higher than Bing and the other metrics favor Bing users over Google with higher usage (pages/visit) and repeat behavior (% of new visits).   It is difficult to pin point what is driving this trend.  One theory is that Bing presents information from WhitePages in a more relevant way which leads to a more informed visitor to our site.  It is an interesting search trend that we will continue to monitor and optimize our site for the next wave of SEO and semantic markup.

Follow me on Twitter: @Jason_Milstead

2 responses to Google vs. Bing And The Semantic Web

  1. knakao@whitepages.com'

    I’m really tired of Google — I never really get what I am looking for in the first set of results, yet I still use it like a bad habit.

    Using semantic data makes sense and they should spend more time making their search better than playing around the logo all the time. I will give Bing another shot.

    D.F.

  2. mlanghout@whitepages.com'
    Marie Langhout June 18, 2010 at 8:24 am

    Great insight, Jason! Perhaps the issue here isn’t just that Google isn’t performing — it’s that the web is becoming too content-heavy to produce accurate search results. I believe this is why media will continue to trend towards video and images/multimedia rather than written content (and SEO algorithms will continue to reflect this shift). Huge win for companies considering how expensive it is to produce great written content.

    What do you think it will take to shift people from using search engines that don’t produce good results?

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