Comments on: The End of the Phone Book? http://blog.whitepages.com/2009/06/19/the-end-of-the-phone-book/ White Pages and the Connectory Fri, 13 Nov 2009 15:55:35 -0800 http://wordpress.org/?v=2.8.6 hourly 1 By: BT http://blog.whitepages.com/2009/06/19/the-end-of-the-phone-book/#comment-61466 BT Tue, 21 Jul 2009 20:06:16 +0000 http://blog.whitepages.com/?p=1281#comment-61466 Believe it or not, some people are not internet-savvy - nor do they want to give out personal information (like having to become a "member" for free info) just to obtain someone's telephone number. This used to be my favorite phone number site, because it was quick and easy. Not the case anymore. Keep it simple. Not everything has to be "new and improved!" Believe it or not, some people are not internet-savvy – nor do they want to give out personal information (like having to become a “member” for free info) just to obtain someone’s telephone number. This used to be my favorite phone number site, because it was quick and easy. Not the case anymore. Keep it simple. Not everything has to be “new and improved!”

]]> By: John Lusk http://blog.whitepages.com/2009/06/19/the-end-of-the-phone-book/#comment-61446 John Lusk Mon, 20 Jul 2009 17:56:23 +0000 http://blog.whitepages.com/?p=1281#comment-61446 Sunnie, Just did some further digging on your post. It’s possible that our verification email is going to your spam email box – you might want to check that this is not the case. If you’re still having problems, visit our help center: http://www.whitepages.com/help , select “WhitePages account” and at the bottom, there is a contact us link that you can use to contact our customer service group. Sorry for the inconvenience. John Sunnie,

Just did some further digging on your post. It’s possible that our verification email is going to your spam email box – you might want to check that this is not the case. If you’re still having problems, visit our help center: http://www.whitepages.com/help , select “WhitePages account” and at the bottom, there is a contact us link that you can use to contact our customer service group. Sorry for the inconvenience.

John

]]> By: John Lusk http://blog.whitepages.com/2009/06/19/the-end-of-the-phone-book/#comment-61430 John Lusk Mon, 20 Jul 2009 03:16:13 +0000 http://blog.whitepages.com/?p=1281#comment-61430 Thanks for the comment Yadith. I do agree that the phone companies can do a better job of updating their information. They'll never be totally accurate, however, given that printing and distributing a phone book takes time (hence the reason most phone companies only deliver phone books 1-2x per year). WhitePages will continue to deliver the most accurate contact information though, so you'll always have the online option! John Thanks for the comment Yadith. I do agree that the phone companies can do a better job of updating their information. They’ll never be totally accurate, however, given that printing and distributing a phone book takes time (hence the reason most phone companies only deliver phone books 1-2x per year).

WhitePages will continue to deliver the most accurate contact information though, so you’ll always have the online option!

John

]]> By: John Lusk http://blog.whitepages.com/2009/06/19/the-end-of-the-phone-book/#comment-61429 John Lusk Mon, 20 Jul 2009 03:11:15 +0000 http://blog.whitepages.com/?p=1281#comment-61429 Sunnie, I'm really sorry that WhitePages didn't meet your needs. If you joined WhitePages, you would have received either a text message to your phone or an email asking you to verify your information. Unfortunately, we don't actually call members in order to verify their information. And don't worry, we don't want the phone book to go away. We just want to do whatever we can to encourage people to save trees and save $$$ on recycling costs. Again, sorry that you didn't have a good experience with WhitePages. John Sunnie,

I’m really sorry that WhitePages didn’t meet your needs. If you joined WhitePages, you would have received either a text message to your phone or an email asking you to verify your information. Unfortunately, we don’t actually call members in order to verify their information.

And don’t worry, we don’t want the phone book to go away. We just want to do whatever we can to encourage people to save trees and save $$$ on recycling costs.

Again, sorry that you didn’t have a good experience with WhitePages.

John

]]> By: yadith http://blog.whitepages.com/2009/06/19/the-end-of-the-phone-book/#comment-61415 yadith Sun, 19 Jul 2009 06:11:22 +0000 http://blog.whitepages.com/?p=1281#comment-61415 I agree when you said that phone books are causing a great impact in our environment, i do believe that electronic white pages (or yellow pages as in our case) is useful and efficient way to find out dates about people , but i have to say that it would be better if all phone companies work on update those pages .... yadi I agree when you said that phone books are causing a great impact in our environment, i do believe that electronic white pages (or yellow pages as in our case) is useful and efficient way to find out dates about people , but i have to say that it would be better if all phone companies work on update those pages ….
yadi

]]> By: Sunnie http://blog.whitepages.com/2009/06/19/the-end-of-the-phone-book/#comment-61385 Sunnie Fri, 17 Jul 2009 20:52:50 +0000 http://blog.whitepages.com/?p=1281#comment-61385 Your new site stinks. It is NOT user friendly. When I signed up to become a member just to find a phone number you never called me to complete the sigh up . Then I was asked to take a survey, enter a contest, and buy contact lenses. Never Never got a phone number. Don't stop printing the white pages when you can't get this right! Who ever thought of this is twisted Your new site stinks. It is NOT user friendly. When I signed up to become a member just to find a phone number you never called me to complete the sigh up . Then I was asked to take a survey, enter a contest, and buy contact lenses. Never Never got a phone number. Don’t stop printing the white pages when you can’t get this right! Who ever thought of this is twisted

]]> By: Karen http://blog.whitepages.com/2009/06/19/the-end-of-the-phone-book/#comment-61368 Karen Thu, 16 Jul 2009 16:09:46 +0000 http://blog.whitepages.com/?p=1281#comment-61368 The new Bing maps are GARBAGE. I use zaba search now. The new Bing maps are GARBAGE. I use zaba search now.

]]> By: John Lusk http://blog.whitepages.com/2009/06/19/the-end-of-the-phone-book/#comment-61351 John Lusk Mon, 06 Jul 2009 16:03:29 +0000 http://blog.whitepages.com/?p=1281#comment-61351 Buckholz, WhitePages only requires a user to become a member when that user is accessing one of our Exclusive listings. So, if you were searching for somebody and we have them in our database, but they're an exclusive listings, we ask that you sign up, for free. to become a Member. Not too sure what happened in your case, but I can assure you that we're not charging users to view listings. On a side note, if you have any thoughts on this post regarding Phone Books and their potential environmental impact, please feel free to comment. John Buckholz,

WhitePages only requires a user to become a member when that user is accessing one of our Exclusive listings. So, if you were searching for somebody and we have them in our database, but they’re an exclusive listings, we ask that you sign up, for free. to become a Member.

Not too sure what happened in your case, but I can assure you that we’re not charging users to view listings.

On a side note, if you have any thoughts on this post regarding Phone Books and their potential environmental impact, please feel free to comment.

John

]]> By: Buchholz http://blog.whitepages.com/2009/06/19/the-end-of-the-phone-book/#comment-61329 Buchholz Thu, 02 Jul 2009 14:56:36 +0000 http://blog.whitepages.com/?p=1281#comment-61329 John, I don't suppose you will post this comment. But I just want to say, I used White Pages to find a phone number. The person I was looking for came up, but w/o the phone number. Then I got a message that in order to get the number, I had to sign up and that is was free. So I signed up to be a member of your site and then went back into search... And to my shock.. GOT A MESSAGE... NO RECORD WAS FOUND ???? and I should use a sponser web site, which of course, probably would be a fee. What a gimmick.. John,
I don’t suppose you will post this comment. But I just want to say, I used White Pages to find a phone number. The person I was looking for came up, but w/o the phone number. Then I got a message that in order to get the number, I had to sign up and that is was free.

So I signed up to be a member of your site and then went back into search… And to my shock.. GOT A MESSAGE… NO RECORD WAS FOUND ???? and I should use a sponser web site, which of course, probably would be a fee.

What a gimmick..

]]> By: John Harvey Irwin http://blog.whitepages.com/2009/06/19/the-end-of-the-phone-book/#comment-61305 John Harvey Irwin Mon, 29 Jun 2009 21:17:13 +0000 http://blog.whitepages.com/?p=1281#comment-61305 John, Thanks for your comment on my blog post last week. Today I posted an update on my blog from last week after receiving an interesting email from Phil Wojcik, Director for the Yellow Pages Do Not Distribute website. http://johnharveyirwin.wordpress.com/2009/06/29/revealing-update-on-dexs-phone-directory-dumping/ Clearly this is a very complex issue. Yet it's great to know Whitepages and others are working hard to raise consumer awareness and fighting the good fight. Keep it up! John Harvey Irwin John,

Thanks for your comment on my blog post last week. Today I posted an update on my blog from last week after receiving an interesting email from Phil Wojcik, Director for the Yellow Pages Do Not Distribute website.

http://johnharveyirwin.wordpress.com/2009/06/29/revealing-update-on-dexs-phone-directory-dumping/

Clearly this is a very complex issue. Yet it’s great to know Whitepages and others are working hard to raise consumer awareness and fighting the good fight.

Keep it up! John Harvey Irwin

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