Caller ID By WhitePages for the Google Android Phone

by Bret Moore on October 28, 2008 · 28 comments

Bret_thmHave you ever gotten a call on your mobile phone you didn’t recognize and debated whether to answer the call or not? The answer is probably yes! Maybe you’ve missed a call from someone important, or answered a call from someone you didn’t want to talk to. Sure, Caller ID works on traditional phones, but if you use a mobile phone (like most people), there wasn’t much you could do about it – until now.

Caller ID by WhitePages has just been released as a new application for the T-Mobile G1 Android phone (also known as the “Google phone”). Now you can find out who’s calling, instantly. Caller ID by WhitePages will search 200 million U.S. listings and display the results in seconds. Answer the calls you want, skip the ones you don’t. You’re in control.

Here’s a short video that demonstrates how it works.

Best of all, you’ll get a whole lot more than traditional Caller ID. In addition to seeing the caller’s name instantly (if it’s listed), you can:
- See the address or city and state where the phone is registered
- Look up and display the caller’s address using Google Maps
- Get notifications for calls you miss, and store numbers in a list for later reference
- With one tap, add the caller’s name and number to your phone Contact List — and even sync with your Google Contacts account online

So how can you get it? First you need the new Google G1 Phone on T-Mobile. Once you have that, simply download our free application from the Market icon on the phone menu. Look in the Reference category, or search for WhitePages. Make sure that you are on T-Mobile’s 3G Network or have a Wi-Fi connection, and you’re good to go.

As always we welcome your feedback. If you have a G1 Phone and use our application, leave a
comment and let us know what you think!

[Update: We just launched a new and improved Caller ID by WhitePages that has more numbers to ID more calls including mobile, on demand reverse number lookup, and telemarketing alerts.]

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{ 28 comments… read them below or add one }

Dave Hanley October 28, 2008 at 5:13 pm

Extremely cool. If only iPhone was as open.
Kudos to Brent, Kevin, Keela, Alex, and whoever else worked on this.

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Todd October 29, 2008 at 8:36 am

Awesome! Thank you for building this app.

I am just constantly amazed by everyone at whitepages.com new found openness and levels of utility.

Please keep up the good work!

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chris November 21, 2008 at 8:26 pm

You should make it work with edge and if you guys can’t you should explain why. But thanks for the awesome application

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Bret Moore November 25, 2008 at 10:07 am

Hi Chris,

Thanks for the comments! The reason it doesn’t work on EDGE has to do with the phone and network, which are things we can’t change. The details are probably too technical for this blog, but if you want to know more, just drop me a line. Thanks again…

Best,
Bret Moore
bmoore@whitepages.com

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NateInIndy January 2, 2009 at 9:38 am

I dont have 3G in my area, and didn’t realize it wouldn’t work on the edge network until i got on this post. But the reason i got on this post, is because the app was causing my in-call touch tones not to work. So, basically i couldn’t even use my voicemail. Deactivated the app and now I’m good.

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Chris January 4, 2009 at 6:57 am

any chance of it coming to blackberry’s?

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Bret Moore January 6, 2009 at 12:41 pm

NateInIndy: I’m sorry to hear this. It sounds like there may have been an unrelated issue with your phone, as we haven’t heard of any other cases of this happening. However, I’ll look into it further, thanks for letting us know.

Chris: Thanks for asking! We’ll have some exciting announcements coming soon, so definitely stay tuned.

Best,
Bret Moore
bmoore@whitepages.com

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Killarny January 21, 2009 at 10:31 pm

This is probably one of the best apps for the Android. Definitely a must have. Is there any chance of it being open sourced?

It’d be great to be able to look up missed calls. (for instance, if my phone is locked and the wifi is not connected, then the caller id won’t work – but if I could then look up the person who tried to call me..)

Overall great app – unobtrusive, and it provides a great service!

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Bret Moore January 30, 2009 at 10:32 am

Hi Killarny — thanks for the good words! We aren’t currently planning on open sourcing the app. Great suggestion to be able to look up missed calls (this would also be handy for text messages). We are looking at adding this in the next version of the app.

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Juniper February 28, 2009 at 12:17 am

Would love to buy it, but I have a dev phone and jesus^H^H^H^H^H google has told me I am not allowed to pay for apps. OH WELL. Sorry. I’m one of the few that actually spends money on things I like. Tell google to let developers download paid apps.

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scott March 1, 2009 at 11:14 am

I would love to buy it, but it has disappeared from the android market.

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Bret Moore March 1, 2009 at 7:32 pm

Thanks for your comments!

Scott, please give it another try, we’ve been making some updates and it should be available now.

Juniper, sorry to hear you can’t purchase from your dev phone. You can contact our customer support (”Send email to developer” from the Android Market app page) if you’d like us to look into it further.

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markus March 14, 2009 at 10:35 am

Anyone else having an issue with it hanging on download?

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Bret Moore March 16, 2009 at 10:39 pm

Thanks Markus. Yes, some other people have mentioned this. We found out there was an issue unrelated to the app that was affecting some users of the Android Market, but it should be working better now. Please give it another try and let us know how it goes.

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Beth March 25, 2009 at 11:16 am

It shows that it’s free on the first page here…then on the app it shows $6.99 for 6 months….is it free or $6.99?

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dave March 29, 2009 at 11:21 pm

kick ass service thanx white pages

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dave March 29, 2009 at 11:22 pm

this service kicks butt thank you!!!

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dave March 29, 2009 at 11:24 pm

thanks for the best tool

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Bret Moore March 30, 2009 at 12:55 am

Hi Beth – there are two versions of the app. The Lite version is free, and the full version is $6.99 for 6 months. The full version includes mobile and unpublished numbers, as well as a reverse phone feature so you can look up unlimited numbers any time. Hope this helps!

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G Hom March 30, 2009 at 9:36 pm

This application is really BAD. They say it requires 3G and WiFi connection. What they don’t say is the application requires a 3G or WiFi connection 100% of the time. Remember 100% of the time. If you do not have a 3G or WiFi connection the application will LOCK up your Android Phone, Lose your call, Lose your call record and FORCE you to reboot your phone. The only support answer is you are REQUIRED to have a 3G or WiFi connection 100% of the time. There is NO other support at all. IT YOU NEED TO BE ABLE TO ANSWER YOUR CALLS 100% OF THE TIME DO NOT BUY OR INSTALL THIS APPLICATION.

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Bret Moore April 6, 2009 at 12:11 pm

Hi G, I’m sorry you’ve had a bad experience. What you describe is definitely not how the app is intended to work — there seems to be something particular about your device configuration that is causing this to happen. Feel free to contact me directly if you’d like to work through the issue — and thanks for your patience.

Best,
Bret
bmoore@whitepages.com

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Antonia May 5, 2009 at 8:44 pm

I know a lot of people who love the Apple iPhone, especially the iPhone 3G. I think the Android is best if you use a lot of Google apps – like Maps, Gmail, Reader, etc. http://www.vxcb.com Thanks for the comments!

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Joseph May 21, 2009 at 1:52 pm

Hi,
I purchased the program a few weeks ago and it was working great. Suddenly, I have this weird issue. Whenever my phone rings, the apps starts up, disconnects my 3g and then says 3g is not available. After the call, the apps goes away and the 3g comes back.
Thanks

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Bret Moore May 21, 2009 at 5:46 pm

Joseph — thanks for getting in touch. Please drop a note to mobilesupport@whitepages.com with your device info and we will troubleshoot and try to figure out what’s happening.

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Jim Stevenson May 29, 2009 at 7:05 am

I purchased the full version on my android phone and the install is hanging at \starting download\ phone is not frozen…

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Bret Moore May 29, 2009 at 9:29 am

Hi Jim – a few people have reported problems with downloads. Apparently this is an issue with Google’s delivery system for many apps. Here’s a fix:
1) Cancel the download (if you haven’t already)
2) Select “IM” from the main phone menu
3) Select Google Talk. If Gtalk login fails, try again – it should work after 1 or 2 attempts
4) Return to Android Market, select “My Downloads” and select the “Caller ID” app, press “Install”
Download should proceed normally and install. Sounds crazy — but it usually works. Let us know if it doesn’t…

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Abe July 20, 2009 at 11:46 pm

I was wondering if there is any chance I could sync my purchased mobile app on my T-Mobile G1 Android phone with the perks it has (cellphone caller ID) with this account on here? Each time I try it takes me to another company. Please email me! Let me know! lol Have a nice day.

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Bret Moore July 21, 2009 at 1:31 pm

HI Abe – great question. Currently there isn’t a way to access the same results on our main website that you get on the Caller ID app. However, we’re working towards bringing these two worlds closer together and this is a great suggestion for how we could do that. Thanks!

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